Privacy Policy

Effective Date: January 1, 2025

VeloStratega ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website velostratega.pro and use our communication coaching services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our coaching services
• Schedule a consultation
• Fill out contact forms
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include:

• Full name
• Email address
• Phone number
• Professional information and career goals
• Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our coaching services
• To process your bookings and consultations
• To communicate with you about our services, schedules, and updates
• To respond to your inquiries and provide customer support
• To send marketing communications (with your consent)
• To analyze website usage and improve user experience
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal information includes:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, privacy, safety, property, or that of our users
• With Your Consent: When you explicitly consent to sharing your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS technology
• Secure storage of personal information
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Client information: Retained for the duration of our relationship and for 7 years thereafter for legal and accounting purposes
• Marketing communications: Retained until you unsubscribe
• Website analytics data: Retained for 26 months

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Object: Object to processing of your personal information
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7.1 Marketing Communications

You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages.

8. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

8.1 Analytics Services

We use Google Analytics to analyze website usage. Google Analytics uses cookies to collect information about how visitors use our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our website may include social media features. These features may collect your IP address and set cookies. Social media features are governed by the privacy policies of the respective platforms.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

13. Contact Us

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.